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General Data Protection Regulation Information

On This Page
        What "Personal Information" is stored, transmitted, or processed?
        Why is the above "Personal Information" stored, transmitted, or processed?
        Where is the above "Personal Information" stored and processed?
        How long is the above "Personal Information" stored?
        With what third parties has the above "Personal Information" been shared?
        How can I request a copy of my "Personal Information"?
        How can I request that my "Personal Information" be removed?
        "Personal Information" stored, transmitted, or processed by others
        Cookies

What "Personal Information" is stored, transmitted, or processed?

The following "Personal Information" (as defined by the General Data Protection Regulation) is stored, transmitted, or processed when you access tunnelblick.net:

No "special categories of personal data" are stored, transmitted, or processed.

Other information may also be stored, transmitted, or processed, see tunnelblick.net Privacy for details.

Why is the above "Personal Information" stored, transmitted, or processed?

Processing the "Personal Information" is necessary for the performance of the following task carried out in the public interest: the distribution and functioning of the free Tunnelblick computer application which helps secure connections to the Internet:

  • The organization that hosts the website stores, transmits, and/or processes the "Personal Information" in the website logs to detect, analyze, monitor, and defend against attacks on and abuse of the website.

  • Tunnelblick developers store and process the "Personal Information" in the website logs to irreversibly anonymize the "Personal Information" (IP address) in copies of the logs that are kept by the developers to help analyze use of the website.

Where is the above "Personal Information" stored and processed?

The above "Personal Information" is stored and processed in the United States of America.

How long is the above "Personal Information" stored?

  • The organization that hosts the website stores logs containing the "Personal Information" up to two weeks. Other transaction information (for example, TLS handshake information) which may include "Personal Information" may be stored for longer periods.

  • Tunnelblick developers store copies of the logs containing the "Personal Information" for less than one minute. (Logs are downloaded and the "Personal Information" is immediately irreversibly anonymized by an automated system.)

With what third parties has the above "Personal Information" been shared?

The above "Personal Information" has not been shared with any parties other than Tunnelblick developers and the organization that hosts the website.

How can I request a copy of my "Personal Information"?

No copies of your "Personal Information" are stored by the Tunnelblick developers, so we cannot send you a copy.

How can I request that my "Personal Information" be removed?

Your "Personal Information" is automatically removed (replaced by an irreversibly anonymized token) within seconds of being downloaded by the Tunnelblick developers, so you do not need to specifically request that it be removed.

"Personal Information" stored, transmitted, or processed by others

"Personal Information" may be stored, transmitted, or processed by others when you access tunnelblick.net, including but not limited to:

GitHub: Tunnelblick's downloads are hosted by GitHub. If you download from the Tunnelblick website, GitHub may log information which may include "Personal Information"; see the GitHub Privacy Statement.

Google: Tunnelblick's non-English language pages are served by Google Translate, which logs information which may include "Personal Information"; see the Google Privacy Policy.

Cloudflare: At times the Tunnelblick website is protected from attack by Cloudflare. This protection may be turned on or off without notice. Cloudflare does its own logging of DNS requests and requests to the Tunnelblick website, which may include "Personal Information". See What Cloudflare Logs for details.

DNS Servers: DNS requests for the Tunnelblick website are handled by various DNS servers; these servers may also log "Personal Information". The authoritative DNS servers for tunnelblick.net are provided by organization that hosts the website and/or Cloudflare. Because the user or the user's operating system chooses what DNS servers to use, further information is not available.

Others: Others may also transmit or store "Personal Information" when you access tunnelblick.net, including but not limited to government organizations, your Internet service provider and suppliers of equipment connected to your network, your operating system supplier, and suppliers of other programs running on your computer including your browser supplier and suppliers of add-ons to your browser.

Cookies

The Tunnelblick website does not normally store cookies or other information on your computer. However, when the Tunnelblick website is being protected from attack by Cloudflare, Cloudflare may store cookies for tunnelblick.net on your computer. These cookies are not used by the Tunnelblick website or developers and you may delete or block them at any time. See Cloudflare's Cookie Policy for details.

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